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We’re looking for the person who does not just see Customer Support as just another job, rather a career choice with opportunities for growth. Customer Support is not only interactionwith the customer, but also interaction with everything that makes the Moodagent platform.
The role of the Customer Support is to organize, create and disseminate through all relevant channels and instruct in the correct use of support tools and resources, and to be thetouchpoint across different departments within the organization.
As Customer Support at Moodagent, you are the expert in the use of solutions and know every corner of the Moodagent platform; if something breaks you know the right department to handle the issue. The Customer Support team ensures that both the user and the organization benefit from Moodagent.
Our goal is to revolutionize the music streaming scene, putting our unique music recommendation AI in the hands of the user - making music discovery a more personal, relevant and shared experience than we know it today.
The Moodagent team is a close-knit collective of music-loving software developers, design thinkers, musicologists, data scientists and machine learning experts, from many corners of the world. At times, individual tasks get rather interdisciplinary, and we consider that to be a good thing.
Responsibilities
Requirements
About us
Our drive is to revolutionize the music streaming scene, putting our unique music recommendation AI in the hands of the user - making music discovery a more personal, relevant, and shared experience than we know it today.
The Moodagent team is a close-knit bunch of music-loving software developers, design thinkers, musicologists, data-scientists, and machine-learning experts, from many corners of the world, and you’ll be working in close cooperation with fellow designers, developers, and machine learning team. At times our individual tasks get rather interdisciplinary, and we consider that to be a good thing.
We have the world’s best music recommendation and discovery tech, and we’re taking steps for a major entry into the consumer market. We juggle with a lot of fun stuff: music, big data, microservices, cloud computing, AI & machine learning, massively scalable systems, apps, web, and an ever-flowing stream of delightfully intricate challenges of making these things come together as a whole.
We have an informal tone and a shared passion for music.
Where
Moodagent New Delhi
When
April
The recruitment process
The recruitment process is easy!
This means that you do NOT have to produce a time-consuming written application. Simply answer the detailed questions and upload your CV, which you can find by clicking on "start". It usually takes just 10-15 minutes to apply and thereafter, you'll hear from us if you will move on to the interview round.
Press "start" now. We look forward to hearing from you.